Frequently Asked Questions
Your quick guide to ordering, shipping, payments, and partnerships with PartySparkz — trusted celebration supply partner for businesses across India, USA, Middle East & Europe.
About PartySparkz
PartySparkz is a celebration supply brand offering a wide range of high-quality party and event products. From balloons and decorations to tableware and gifting accessories — we help businesses source everything they need for memorable celebrations, in one place.
We proudly serve clients across India, the USA, the Middle East, and Europe. Our logistics and export team ensures smooth international shipping and reliable delivery timelines.
We supply to:
Supermarkets & Retail Chains
Wholesalers & Distributors
Corporate Event Companies
Export-Import Businesses
Online Retailers & Stockists
Products & Customization
Yes. We specialize in B2B supply, offering competitive bulk pricing, volume-based discounts, and special rates for repeat buyers and distributors.
Yes, for select product categories like balloons, banners, and gifting items, we offer custom branding and packaging for bulk orders. Minimum order quantities (MOQ) may apply depending on the product.
Absolutely. Our products meet international quality standards and are already being supplied to USA, Middle East, and European markets through reliable export channels.
Shipping & Delivery
Yes. We offer international shipping to the USA, Middle East, and Europe. Orders are shipped through trusted freight forwarders and logistics partners to ensure timely and secure delivery.
Delivery timelines vary by region and order size:
USA & Europe: 15–30 days (depending on shipping method)
Middle East: 10–20 days
India: 5–10 working days
We’ll provide an estimated delivery date at the time of order confirmation.
Yes. If you have a preferred shipping partner or freight forwarder, you can choose to book shipments under your account (FOB/Ex-Works). We’ll coordinate with your agent for smooth dispatch.
Yes. If you have a preferred shipping partner or freight forwarder, you can choose to book shipments under your account (FOB/Ex-Works). We’ll coordinate with your agent for smooth dispatch.
Pricing & Payment
For overseas clients, we accept:
Bank Wire Transfers (SWIFT)
PayPal / International Payment Gateways
Advance TT Payments
LC (Letter of Credit) for large volume orders
All prices are exclusive of GST and international duties/taxes. Import duties, customs charges, and taxes (if applicable) will be borne by the buyer as per their country’s regulations.
Yes. Once the order is finalized, we provide Proforma Invoices with full product details, HS codes, and shipping terms for customs and logistics processing.
Returns, Replacements & Cancellations
We take utmost care in export packaging. In case of any damage, buyers must report within 48 hours of delivery with photo/video proof. Claims will be handled on a case-by-case basis depending on Incoterms and insurance coverage.
Orders can be cancelled before production or dispatch only. Once the goods are shipped, cancellations are not accepted.
Due to high logistics costs, returns are only accepted in case of genuine manufacturing defects or incorrect shipments, and must be reported promptly with proof.
Business & Partnership
Yes! We welcome distribution and wholesale partnerships in the USA, Middle East, and Europe. Get in touch with our team to explore regional partnerships.
Yes. Our team can share digital catalogs, price lists, and MOQ details based on your region and product interest.
Email: partysparkz.official@gmail.com
Phone: +8613965027483
You can also use the Contact Form on our website for quick replies.
